Privacy and data protection

General

I attach great importance to careful handling of your data. A privacy statement has been drawn up under the GDPR (General Data Protection Regulation). When you are accompanied by me, you declare that you are aware of the text below and agree with this statement.

Your file

The law requires psychologists to file. This file records data needed to provide good care and/or draw up reporting. When you send personal information to the standard address of the practice, your email with personal content will be stored in your secure file. The computer and the digitally stored files are protected with a password that is known exclusively to your psychologist. The law obliges the practice to keep the files for twenty years.

Your rights

As a client, you are entitled to access or a copy of the information contained in your file. If you find factual inaccuracies in the file, you can ask us to improve or supplement this information. If you do not agree with information contained in the file, please ask me to add your own statement (your opinion) to the file. You also have the right to ask me to set aside (parts from) your file. For all rights, I will in principle respond to your request. Only if I believe that the interests of others, for example of your partner or children, are harmed, can I (partially) reject your request.

Secrecy

As a psychologist, I have a duty of confidentiality. This means that I only speak to others about you or your child with your explicit consent. Only in special cases does the law give me the right to provide information even without your consent. In such cases, As a rule, I will first contact you to discuss this information with you.

Rights of you and your children

If a child is not yet 12 years old, the authoritative parents exercise his rights. If a child is already 12 years old but not yet sixteen years old, the child and his authoritative parents can both exercise his rights.
From the age of sixteen, a child exercises his rights independently.
If, due to an intellectual disability, a mental disorder or for any other reason, a child is unable to exercise his rights or oversee the consequences, his authoritative parents exercise his rights on his behalf. If an adult who cannot exercise his rights due to a disability or disorder, the mentor or the trustee can do so on behalf of the client. If such a representative appointed by the court is not there, the spouse/partner, parent(s), siblings or an adult child of the client exercise the rights of the client.

Website

The website is protected by an SSL certificate (https). The data that is entered on website is sent encrypted (forms).

The Use of Cookies

A cookie is a small text file that is placed on your computer, tablet or smartphone by the website you are visiting. Cookies are used to remember visitors’ data. Most browsers accept cookies by default. If you don’t want to, you can set up the browser yourself.

Notes

You will receive a note for each session. If you want to be eligible for a (partial) reimbursement of the treatment, your health insurance will want to see some of your details on the note. When you submit your note to your health care provider, asking for help (the operation) becomes known. A copy of each note is stored in a secure computer.

Correspondence by e-mail

General matters such as making and cancelling appointments can be sent to info@tooninvisser.nl. When you send personal information, it is stored in your secure file.

Privacy at the front door

When you ring the bell you can be seen on camera, so that it can be determined whether the right people can access the property via the electric door opener. These images are not stored.